Love the colour, texture, and pattern
"Better than expected, great quality and perfect comfortable fit to my body. I have other brands that caused neck and back pain. First time buying this brand and did not disappoint."
Overall rating: 4.3923445 / 5 from 418 reviews.
AI Generated Review Summary
The Herschel Classic™ XL Backpack is praised for its perfect fit, excellent size, and high-quality material. Customers appreciate its classic design and beautiful color, though opinions on the pockets and straps are mixed.
Summary topics
- Fit (4%): Customers appreciated the perfect fit of the backpack, with plenty of space and plenty of room.
- Pockets (7%): Customers have mixed opinions about the pockets, with some loving their spaciousness and organization, while others wished for more pockets.
- Quality (24%): Many customers pointed out that the quality of the product is excellent, great, fantastic, and perfect.
- Design (4%): It was reported by customers that the design of the bag is classic, stylish, and well-made.
- Color (11%): Customers keep praising the color of the product, describing it as beautiful, great, and perfect.
Review topics: ["size","fit","color","problem","looks","fabric","material","feels","quality","style","pockets","shipping","design","straps","pattern","backpack","construction","customer service","zipper","bag","durability","lining","christmas","pack","value","simplicity","man","holds","weight","print"].
Review highlights
- "Overall the colour is great, the size is good, and the material feels really nice!" —
- "Love the shape, size, design, quality, everything." —
- "Good size and quality material" —
Reviews
Un sac à dos aussi beau que pratique!
"J’ai acheté le Herschel Classic XL et je suis vraiment très satisfaite de mon achat. Dès que je l’ai reçu, j’ai été agréablement surprise : il est très beau, bien conçu et donne vraiment une impression de qualité. J’aime particulièrement son look classique et élégant, qui se démarque tout en restant sobre. Mais surtout, il est spacieux sans être encombrant, ce qui le rend très pratique pour transporter tout ce dont j’ai besoin. Après l’avoir utilisé, je peux dire qu’il répond parfaitement à mes attentes : confortable, fonctionnel et très joli. C’est exactement le genre de sac qu’on a envie d’utiliser au quotidien. Un excellent achat que je recommande sans hésitation! ❤️"
It’s everything I expected!
"I appreciate the size of the bag, it fits all my books, binders, my big laptop that I often carry to my classes. And if you’re a keychain type of person, everything looks good on it!!! And it’s extremely durable."
Excellent backpack
"Got a great deal in a sale. Pack is spacious, comfortable, and the pattern looks great in person. Very happy with this."
Very Disappointing Return Experience
"Very disappointing return experience. I contacted customer service several days ago about a return, and although I was told that they would provide the return procedure, I still haven’t received any clear instructions or follow-up. The item was never even opened and remains in its original packaging. I simply want to return it and get my refund, but the process has been unnecessarily difficult and communication has been very poor. I hope they can improve their customer service and handle returns more efficiently."
Great Quality!
"I’ve been purchasing Herschel bags for years, because I like buying quality products that I know will last. We have a matching set we use for travelling and outdoor adventures that I purchased 5-6 years ago, and they’re just starting to show a bit of wear at the corners where they rub on the ground. I’m confident this backpack will hold up just as well. I purchased this same backpack in Camo for my husband last year, and decided it was time to buy myself one. I love the leopard print, and the zebra print inner liner!"
Travel Backpack
"I initially bought the camo version and decided to return it for the black. The exchange process was easy and convenient and I had the replacement backpack in a few days."
Good backpack
"I’ve had this bag for years using it mostly when traveling until recently when I started using it as a diaper bag. Wish it had two water bottle pockets but other wise it has been a great spacious bag for my needs."
Lovely Backpack
"Really nice backpack , lots of room. On the negative side, zip is quite tight to close."
Never received but claimed delivery
"Have not received my package and working with the customer service team. They have been really unhelpful and spin me in circles. Good times are long to reach anyone and they are not available on weekends. They have not refunded me and have not sent email confirmations on the “investigation” they are launching. Customer seems to come last. But in Amazon for quicker delivery and more reliable service and much better price. Ordering from Hershel site is a mistake!"
