Garbage Quality!!!
"Selling garbage quality backpacks with faulty straps that break easily. Completely overpriced junk. Customer service is useless and does not care once they have your money. Avoid this brand."
Overall rating: 4.272251 / 5 from 191 reviews.
The Herschel Retreat™ Backpack is praised for its perfect size, comfortable fit, and excellent quality. Customers appreciate its stylish design and the durability of its material. However, opinions on the pockets and straps are mixed.
Review topics: ["size","fit","straps","problem","color","looks","quality","bag","design","pockets","material","feels","style","customer service","shipping","backpack","choice","model","drawstring","compartments","space","volume","opening","pack","closure","access","features","cords","gift"].
"Selling garbage quality backpacks with faulty straps that break easily. Completely overpriced junk. Customer service is useless and does not care once they have your money. Avoid this brand."
"I think it’s just missing a larger front zipped pocket, aside from the two water bottle pockets, there are no other pockets for quick easy access…for travelling!"
"It is nice but it will be better to have a more supportive control for laptops"
"A great product! The material is sturdy and the bag can stand up by itself without anything inside. There are very few inner compartments (2 only) but they are very spacious and can hold many books and a laptop. I wish the pocket on the outside had a zipper but I guess that would be too similar to the Little America backpack. The backpack is comfortable to wear and the straps are not too firm on the shoulders. Definitely worth the price especially if you buy it on sale!"
"Great backpack—very comfortable to wear, even throughout a full workday. The quality design feels durable and well thought out, with just the right amount of space. The colour is very nice and looks even better in person."
"Love the bag but no inside pocket at all - only one outside pocket without a zipper or closing. Thinkin to return it and wonder that was probably the reason it was on sale…"
"I've been aware of Herschel since I'm a product of spending way too much time in my early college days in Urban Outfitters. This is my first bigger ticket item from the brand. Without going into an extensive breakdown of the bag. I'm simply quite happy with it. There is a lot of room for your laptop, multiple books, notebooks, and makeup bag or kit for toiletries. It's been holding up really well, but I haven't used it too much to speak on the lasting quality of it. For now though, I would highly recommend it."
"I needed a new travel and work backpack. This one checked off all my boxes and is the perfect size for what I needed."
"Stylish and good size. Like the drawstring on the inside. Shoulder straps are comfortable. Just used it for long weekend travel. Needs more pockets with zippers to keep stuff from falling out. Also adding a strap that secures to the rollaway would be ideal."
"I can't find a weight specs from my phone, information about the limited fabrics and moreover, new little americas are worse than OG. . . What are you doing Hershel. . ."