Review topics: [color, quality, pockets, problem, looks, straps, size, feels, material, style, design, bag, fit, customer service, padding, backpack, fabric, pattern, construction, pack, shoulders, zipper, shape, laptop, value, protection, threads, compartments, seams, comfort].
Reviews
Same issue
"I recently brought this bag couple of months ago and it started to fall apart. Got it exchanged and now I am seeing the same issue starting to happen. This company used to be for the product and now it’s changed to just the name. Overall disappointed to see this brand bring out such products."
— Daryl A. (1/5)
Love the backpack, but the free gift was missing
"This is my teen’s second Herschel backpack. They’re great, and really take a beating. The previous one is still in excellent condition, but the teen wanted a different colour this time, so I inherited the first one, and love it! Unfortunately we didn’t get the free water bottle, but stuff happens."
— Alex T. (5/5)
Back to High School
"This is a great backpack I purchased it for my granddaughter. She is tall and her school supplies are heavy. We also like it because no one else has a Herschel product."
— Linda H. (5/5)
Warranty feedback
"This product is great lots of pocket and light on shoulder but also regarding the customer service performance I had received was a 10/10 I would go back to shop with Herschel due to great customer service."
— FirstName L. (5/5)
Love the Bag
"But there seems to be manufacturing defect on metal grommet/eyelet."
— Raenee C. (3/5)
Little America
"More durable materials has been used."
— Andre R. (5/5)
Very versatile!
"Very versatile backpack. Both my kids have this kind."
— Bhavana S. (5/5)
"Hasnr been used yet but my son loves it very much. He loves the woodland camo design print and appreciates a more roomier bag with different compartments."
— Natasha (5/5)
Best bag ever :) Great
"Best bag ever :) Great Backpack for outdoors."
— Azeem S. (5/5)
Terrible customer service
"Terrible customer service experience. The staff was not helpful, communication was poor, and they never followed up as promised. I was extremely disappointed with the level of support I received. Based on my experience, I would not recommend purchasing from this company. Learn from my mistake and consider other options before making a purchase."
— Jean G. (1/5)