Overall rating: 4.28 / 5 from 200 reviews.
The Herschel Retreat™ Backpack is praised for its perfect size, comfortable fit, and excellent quality. Customers appreciate its stylish design and the durability of its material. However, opinions on the pockets and straps are mixed.
Review topics: [size, fit, straps, problem, color, fabric, material, feels, design, pockets, quality, service, looks, zipper, style, backpack, customer service, finish, bag, choice, pack, compartments, access, space, model, drawstring, features, cords, opening, shipping].
"I've had the bag for over two weeks and it seems like the best bag I have ever owned. Its perfect for the office and carries everything I need in style. The comfort level in carrying it is beyond belief. Even with weights such as two laptops, a remarkable, lunch, a paperback book to read and god knows what else, it feels easy and lightweight to carry."
"There were issues with the stitching. Poper quality check should be done before items are shipped"
"I have been using the old version (purchased on 2018) till yesterday, and I replaced it with this newly purchased version not even because the old one is broken or has any quality issues. The old version is made of so high quality that I truly believe it can still be used for another ten years without any issue. However, this new version seems: 1. The fabrics are all much thinner than the old version, especially side and bottom, thus I doubt its protection of any items inside; 2. The laptop separator/protector is much much thinner than the old version, and not compatible with larger laptops such as 15'' one; 3. The bag lid is too narrow and I doubt it can keep my items safe from rain, while the old version's lid has a 3D cutting with side panels so it can at least protect the interior from water splashing from above. I am not sure if it is me being too harsh about the new design, but at least so far, I think the carrying experience is a little better than the old version (but I haven't started to carry heavy items yet)."
"Beautiful bag, quality as always"
"So far i'm enjoying this backpack. The size is just right"
"Selling garbage quality backpacks with faulty straps that break easily. Completely overpriced junk. Customer service is useless and does not care once they have your money. Avoid this brand."
"I think it’s just missing a larger front zipped pocket, aside from the two water bottle pockets, there are no other pockets for quick easy access…for travelling!"
"I love my new backpack, very comfy!"
"It is nice but it will be better to have a more supportive control for laptops"
"A great product! The material is sturdy and the bag can stand up by itself without anything inside. There are very few inner compartments (2 only) but they are very spacious and can hold many books and a laptop. I wish the pocket on the outside had a zipper but I guess that would be too similar to the Little America backpack. The backpack is comfortable to wear and the straps are not too firm on the shoulders. Definitely worth the price especially if you buy it on sale!"
